Privacy Policy

1. Introduction

This Privacy Policy explains how MHR Delivery Date & Countdown, operated by Spouseware Organization Ltd., handles information when merchants install and use the application.

The application helps Shopify merchants display estimated delivery dates, shipping information, and order cutoff countdowns on their online stores.

2. Information We Process

When a merchant installs the application, we process information provided through Shopify that is necessary to identify and authenticate the connected store.

We also process merchant-configured delivery settings, including processing times, transit times, delivery zones, shipping methods, product and collection rules, holiday exclusions, and widget preferences.

The storefront widget may use a visitor's country or localization information supplied by Shopify to determine the applicable delivery estimate. The application is not designed to require shoppers to provide their names, email addresses, or shipping addresses to view an estimate.

3. How We Use Information

We use information to authenticate merchants, provide application features, save delivery configurations, calculate estimated delivery windows, display storefront delivery information, maintain application security, and provide technical support.

Delivery estimates are calculated using merchant-configured rules. They are estimates rather than guaranteed carrier delivery dates.

4. Shopify Integration

The application integrates with Shopify through authorized APIs, authentication mechanisms, metafields, and theme app extensions.

Shopify independently processes information according to its own privacy practices. Merchants should also maintain an appropriate privacy policy for their stores.

5. Data Storage and Security

Application information is stored using the infrastructure required to operate the service. We use access controls and technical safeguards intended to protect information against unauthorized access.

No internet-based system can guarantee absolute security.

6. Data Retention and Deletion

We retain application information as needed to provide the service and meet applicable legal obligations.

When a merchant uninstalls the application, our uninstall process removes shop-scoped application records from the application database. Certain information may need to be retained where required by law or for legitimate security and compliance purposes.

Merchants may contact us to request information about data deletion.

7. Privacy Requests

We support applicable Shopify privacy and compliance request processes.

Merchants may contact us to request access to, correction of, or deletion of information where applicable. Requests will be reviewed in accordance with applicable law.

8. Third-Party Services

The application depends on Shopify and its hosting infrastructure to operate. These providers may process information as necessary to deliver their services.

We do not sell merchant or shopper personal information.

9. Changes to This Policy

We may update this Privacy Policy when our application, operational practices, or legal obligations change. The latest version will be published on this page.